MSC Cruise
MSC Cruises put family fun centre stage! Modern ships designed with families in mind, offering a wealth of activities and amenities to keep both kids and adults entertained.
We love the amazing family value of MSC Cruises where children sharing with 2 paying adults cruise free on over 170 itineraries, only paying applicable taxes! PLUS ask us about great Solo Parent deals as well
Funtastic family holidays in Alaska, Europe, Asia, Japan, South Africa and South America. Some of our favourite MSC cruises are to the Caribbean from both Florida and New York, visiting MSC''s own private island MSC Ocean Cay Marine Reserve in the Bahamas
Let us help you choose the right MSC ship for you. From thrilling water parks and engaging kids' clubs to family-friendly dining options. Talk to us about MSC for a family cruise experience like no other.
Our hottest offers 26
INCLUDES DRINKS PACKAGE
Mediterranean Adventure
Departing from Civitavecchia, the gateway to Rome, this voyage offers a captivating blend of ancient wonders and sun-drenched coastlines. After a tranquil day at sea, the whitewashed charm of Mykonos and the rich history of Kusadasi unfold, followed by the iconic cliffs of Santorini. Another restful day on the open waters leads to Naples, where Pompeii’s echoes of the past await. The journey concludes back in Civitavecchia, enriched by a week of Mediterranean marvels.
Departs 12 May 2026
INCLUDES DRINKS PACKAGE
Mediterranean Treasures
Begin your journey in Barcelona, where vibrant culture meets striking architecture, before tracing a stunning route along the Mediterranean. From the coastal elegance of Marseille and the pastel charm of Portofino to Rome’s timeless grandeur and the dramatic beauty of Taormina, each stop offers its own distinct character. Valletta’s golden-hued skyline provides a captivating contrast, followed by a serene day at sea before returning to Barcelona with a collection of unforgettable moments.
Departs 3 Mar 2026
Eastern Mediterranean with MSC Cruise
Rich History, Beautiful Beaches and Lush Landscapes Embark on an Eastern Mediterranean cruise and journey through the Adriatic Sea, discovering enchanting ports along the way. Stroll through Venice, where you can glide through its iconic canals on a romantic gondola ride before exploring the lively St. Mark’s Square and its stunning Byzantine architecture.
View Eastern Mediterranean 2025 Nov to Dec Sailings
View Eastern Mediterranean 2026 Jan to Jun Sailings
View Eastern Mediterranean 2026 Jul to Oct Sailings
In Croatia, step into the historic streets of Dubrovnik’s Old Town, a dream destination for Game of Thrones fans, as it served as the inspiration for King’s Landing. For a more tranquil escape, visit Montenegro’s Kotor, where breathtaking coastal views and sun-kissed beaches provide the perfect retreat.
Unmissable Cruise Deals
Departs 3 Jan 2026
Western Mediterranean with MSC Cruises
Embark on an unforgettable journey with MSC Cruises as you explore the stunning Western Mediterranean. Immerse yourself in the vibrant culture, history, and flavours of iconic destinations like Spain, France, and Italy.
View Western Mediterranean 2025 Nov to Dec Sailings
View Western Mediterranean 2026 Jan to Jun Sailings
View Western Mediterranean 2026 Jul to Dec Sailings
A Western Mediterranean cruise offers the chance to visit incredible destinations, including the vibrant ports of Barcelona and Valencia in Spain, Civitavecchia (gateway to Rome), Genoa (near Portofino and Cinque Terre), and Naples (providing access to Pompeii, Capri, and Sorrento) in Italy. In France, explore the charm of Marseille (Provence) and Cannes (with nearby Monte Carlo), among many other captivating stops.
With stylish ships, exceptional service, and itineraries crafted to inspire, your 2025 escape to the Western Mediterranean awaits!
Unmissable Cruise Deals
Departs 1 Jan 2026
LAST MINUTE CRUISES
Grand Mediterranean on MSC Opera & MSC World Europa
Join a Mediterranean Adventure aboard the MSC Opera and MSC World Europa, where you’ll journey from the enchanting canals of Venice to the vibrant streets of Marseille, France. Experience the rich culture, stunning landscapes, and delicious cuisine of the Mediterranean as you explore historic ports, indulge in local delicacies, and enjoy onboard luxury. This unforgettable cruise promises breathtaking views and memorable experiences at every stop, making it the perfect getaway for travelers seeking both relaxation and adventure.
Departs
FLY STAY & CRUISE PACKAGE
Western Mediterranean Magic with MSC World Europa
Barcelona is a popular cruise port in the Mediterranean that is well-known for its distinctive architecture, vibrant culture, and top-notch dining and drinking establishments. Marseille is a stop on MSC Mediterranean Cruises, situated along the breathtaking French Riviera coastline. This charming port city is renowned for its distinct blend of glitz and grime, which is evident in its winding streets and old-world architecture. Magnificent towns can be discovered just a short distance from the lively Vieux Port and charming cafes of Marseille. See Cézanne's birthplace, Aix-en-Provence, or marvel at Avignon's historic splendor. The entrance to Italy's opulent Riviera is the port city of Genoa, a location offered by MSC Mediterranean Cruises.

Departs
EARLYBIRD SAVINGS
MSC World Cruise 2027 - Rome to Sydney
MSC’s world voyages take you across continents, linking together iconic cities, tropical islands, and lesser-known gems. From Mediterranean coastlines to vibrant South American ports, Pacific islands and the highlights of Asia, each itinerary offers a sweeping journey through culture, history, and natural beauty.
Onboard, MSC delivers a comfortable home at sea with all meals, drinks, and entertainment included. Relax with plenty of leisure space, dine on international flavours, and enjoy a lively social atmosphere while the world unfolds around you.
The Kimberley Cruise - 10 Night Cruise onboard Coral Geographer, Adventurer or Discoverer
Darwin to Broome or v.v
19 Mar 26 - 29 Mar 26
From $15,125 per person share twin Coral Deck Stateroom
Click here for Availability & Best Fares
Departs 4 Jan 2027
Rome, Mykonos, and Beyond
From the historic port of Civitavecchia, this journey weaves through the heart of the Mediterranean, blending ancient cities with stunning island beauty. After a peaceful day at sea, whitewashed villages await in Mykonos, followed by the cultural richness of Kusadasi and the breathtaking views of Santorini. Another relaxing sea day leads to Naples, where the ruins of Pompeii offer a glimpse into the past. The voyage concludes back in Civitavecchia, enriched by a perfect balance of relaxation and timeless destinations.
Departs 23 Jun 2026
INCLUDES DRINKS PACKAGE
Glaciers, Wilderness, and Coastal Charm
Starting in the vibrant city of Seattle, this voyage charts a path through the rugged beauty of the Pacific Northwest and Alaska’s awe-inspiring wilderness. Glide through serene waters en route to Ketchikan’s frontier charm, the remote tranquility of Icy Strait Point, and the dramatic ice-carved scenery of Tracy Arm Fjord. Juneau offers a blend of adventure and heritage before the journey turns southward, pausing in the elegant coastal city of Victoria, Canada, before returning to Seattle—leaving behind a trail of breathtaking landscapes and unforgettable moments.
Departs 22 May 2026
FLY STAY CRUISE
Far East Discovery
Experience a unique voyage that begins in the bustling heart of Tokyo and glides through scenic seas to Busan, South Korea—a city known for its vibrant markets and coastal charm. Continue to Sasebo, Japan, where traditional culture meets stunning natural beauty, before the journey returns to Tokyo. With a perfect balance of relaxation at sea and cultural exploration on shore, this itinerary offers a refreshing perspective on East Asia.
Departs
INCLUDES ONBOARD SPENDING MONEY *
FLY STAY CRUISE
Iconic Skylines and Tropical Paradise
A captivating MSC Cruises voyage awaits, taking you from New York to the sun-soaked shores of Port Canaveral, the tropical charm of Nassau, and the serene Ocean Cay MSC Marine Reserve in the Bahamas. With leisurely days at sea in between, this journey promises unforgettable moments and unparalleled relaxation, all wrapped in the luxury of MSC Cruises.
Departs
INCLUDES ONBOARD SPENDING MONEY *
FLY STAY CRUISE
City Lights & Tropical Delights
Sailing from New York, this MSC cruise takes you to the lively Port Canaveral in Florida, where exciting adventures await. Then, indulge in the beauty of Nassau, Bahamas, with its vibrant culture and crystal-clear waters, before heading to Ocean Cay MSC Marine Reserve for an exclusive island experience. Finally, make your way back to New York, carrying unforgettable memories of sun, sea, and relaxation.
Discover MSC Meraviglia
Departs
INCLUDES ONBOARD SPENDING MONEY *
FLY STAY CRUISE
Taipei & Japan
Hop aboard the MSC Bellissima for an unforgettable voyage from Taipei to Japan, where vibrant cityscapes meet serene landscapes. Enjoy exceptional onboard amenities, a variety of dining options, and exciting entertainment while exploring the rich culture and beauty of both destinations. From the bustling streets of Taipei to the tranquil allure of Japan, this journey offers the perfect mix of relaxation and adventure.
Departs 2 Jan 2026
FLY STAY CRUISE
New York & Bahamas
Cruise aboard the MSC Meraviglia for a fantastic voyage that takes you from the vibrant streets of New York to the sunny shores of Florida and the tropical paradise of the Bahamas. Enjoy world-class amenities, spacious staterooms, and a variety of dining and entertainment options, all while exploring some of the most exciting destinations in the Caribbean. Whether you're relaxing on the deck or taking in the stunning views, this journey offers the perfect blend of luxury and adventure.
Departs
INCLUDES ONBOARD SPENDING MONEY *
Alaskan Wilderness
Venture through the stunning landscapes of the Pacific Northwest aboard the MSC Poesia. Journey from the vibrant city of Seattle to the natural beauty of Ketchikan, the charm of Juneau, and the picturesque elegance of Victoria, Canada. This incredible cruise offers the perfect mix of breathtaking views, rich culture, and luxurious comfort.
Departs 14 Sep 2026
INCLUDES ONBOARD SPENDING MONEY *
FLY STAY CRUISE
Miami and Bahamas
Take your getaway to new heights aboard the MSC World America, cruising from the vibrant city of Miami to the stunning shores of Puerto Plata, San Juan, and the exclusive Ocean Cay. With each destination offering its own unique charm and beauty, this unforgettable voyage combines relaxation, adventure, and luxury in one remarkable journey.
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Far East with MSC Cruises
Land of dawn, daring explorers and age-old paths of both earth and sea. From the Silk Road to the Spice Route, through horizons of unprecedented beauty ranging from deserts landscapes to the highest mountains on the globe. From the shores of Indian Oceans to the Pacific islands, crossroads of ancient cultures and religious blending. Asian wealth is staggering and with MSC Cruises you can fulfill your craving for exploration across its fascinating seas. A cruise to Asia is a journey through millennia-old traditions still strongly intact despite its impressive modernization.
View Asia and Far East 2025 Nov to Dec Sailings
View Asia and Far East 2026 Jan to May Sailings
Buddhist, Hindu or Taoist temples, martial arts like judo and karate, and a pulsating pop culture that has impacted the world with anime, video games and K-pop. A delicious food culture featuring sushi, ramen, sake, and Chinese rolls. A Far East cruise has everything needed for a memorable holiday! And the journey begins right onboard our cruises, where you can savour the local delicacies and tastes, setting the stage for an unforgettable exploration of the wonders of the Far East with MSC Cruises.
Seasational Sale
Departs 2 Jan 2026
Caribbean on MSC World America
Discover A New World of Cruising on board MSC World America, MSC Cruises new World Class ship. A world where the elegant European design meets American comfort. A world that’s revolutionary yet harmonious, for a ship that meets the needs of the present and the future. A ship for guests of all ages from all around the globe. MSC World America starts cruising from Miami to the Caribbean in 2025.
View Caribbean 2025/26 Sailings
View Caribbean 2026/27 Sailings
A New World of Cruising
Departs 3 Jan 2026
Alaska 2026 with MSC
An Alaska cruise is the perfect way to immerse yourself in the wild beauty of this northernmost U.S. state. Cruise through the Inside Passage, a stunning 500-mile stretch shaped by ancient glaciers, offering panoramic views of fjords, the Tongass National Forest, and more than 1,000 islands.
View Alaska 2026 Season Sailings
Departing from Seattle, you’ll witness Alaska’s majestic landscapes from the ship or on exciting excursions. Sail through the awe-inspiring Tracy Arm Fjord, where snow-capped mountains, towering cliffs, and floating icebergs paint a dramatic backdrop. In Juneau, explore Mendenhall Glacier with its waterfalls, ice caves, and salmon-filled creeks, or set off on a thrilling whale-watching tour to catch sight of graceful humpbacks. Nature enthusiasts will have the opportunity to spot Alaska’s Big Five: moose, bears, Dall sheep, caribou, and wolves.
Alaska is also rich in history. Explore Gold Rush landmarks and discover the legacy of Alaska Native cultures in towns like Ketchikan, home to fascinating totem poles that tell stories of the past. Whether you're seeking adventure, wildlife, or history, an Alaska cruise in 2026 offers an unforgettable experience.
Secure Your Spot in Advance
Departs 11 May 2026
FLY STAY CRUISE
Japan & Taiwan
Cruise through some of East Asia’s most captivating destinations aboard MSC. Explore the vibrant city of Tokyo, Japan, before heading to the charming port of Keelung (Taipei), Taiwan. Discover the beauty of Miyako, Japan, with its pristine beaches and rich culture, then continue to Okinawa (Naha), Japan, where history and scenic landscapes await. The journey concludes in Kagoshima, Kyushu, Japan, known for its volcanic landscapes and warm hospitality. This voyage offers a perfect blend of cultural discovery, natural wonders, and relaxation.
Departs
FLY STAY CRUISE
Arabian Gulf Escape
Set sail on a luxurious Arabian Gulf cruise beginning in dazzling Dubai, with ports of call including Doha (Qatar), the cultural heart of Bahrain, and the capital splendour of Abu Dhabi. Discover the wildlife and pristine beaches of Sir Bani Yas Island before returning to Dubai for an unforgettable overnight experience. This round-trip cruise is the perfect blend of relaxation, discovery, and modern Middle Eastern luxury—ideal for travellers seeking sun-soaked coastlines, rich heritage, and world-class hospitality.
Departs 13 Jan 2026
FLY STAY CRUISE
Gems of the Arabian Gulf
Embark on an unforgettable cruise from Doha, Qatar, sailing to Bahrain, then across the open sea to the stunning cities of the United Arab Emirates. Explore the vibrant culture of Abu Dhabi, unwind on the natural paradise of Sir Bani Yas Island, and experience the dazzling sights of Dubai with an overnight stay. This round-trip journey from Doha offers the perfect blend of modern luxury, coastal beauty, and rich Middle Eastern heritage
Departs 8 Jan 2026
FLY STAY & CRUISE PACKAGE
Spain & Portugal Discovery
Start your captivating journey through Spain and Portugal on a scenic cruise, beginning and ending in Southampton. Discover the rich history and vibrant culture of Cádiz, then soak up the sun in Málaga and Alicante. Explore the stunning landscapes of Palma de Mallorca before experiencing the bustling energy of Barcelona. Wander through the charming streets of Valencia and immerse yourself in the beauty of Lisbon. Each port is a treasure trove of experiences, making this voyage a true celebration of Iberian charm and coastal splendour.
Departs
FLY STAY & CRUISE PACKAGE
Majestic Northern Europe Cruise
Experience the magic of Northern Europe on an unforgettable cruise, starting and ending in the vibrant city of Copenhagen. Explore the stunning fjords of Geiranger and Hellesylt, where breathtaking landscapes await at every turn. Discover the charming coastal town of Ålesund, known for its Art Nouveau architecture, before sailing to Kiel, a gateway to Germany's rich culture. Each destination offers a unique blend of natural beauty and cultural treasures, making this voyage an extraordinary adventure.
Departs
FLY STAY & CRUISE PACKAGE
Enchanting Eastern Mediterranean Cruise
Welcome aboard your enchanting Mediterranean cruise that takes you across the stunning landscapes of Europe, starting from the romantic canals of Venice. Your journey unfolds in Brindisi, where ancient history meets beautiful coastlines. Next, bask in the sun-soaked charm of Mykonos, famous for its vibrant nightlife and picturesque beaches.
In Athens, immerse yourself in rich culture as you explore iconic landmarks like the Acropolis and savor delectable Greek cuisine. Then, wander the coastal beauty of Split, where historic architecture and stunning views come together. Finally, return to Venice, your heart filled with unforgettable memories and the magic of the Mediterranean. Each destination offers a unique glimpse into the captivating history, culture, and breathtaking beauty of this remarkable region.
Departs
Grand Mediterranean on MSC Lirica & MSC Seaview 2026
Set out on an extraordinary world voyage that captures the spirit of the Mediterranean. From the romantic canals of Venice to the charm of Kotor and the whitewashed beauty of Mykonos, every port reveals timeless treasures. Continue through Italy, Spain, and France—exploring iconic cities like Rome, Ibiza, and Marseille—on an unforgettable journey celebrating culture, cuisine, and coastal elegance.
Flights Additional
Departs 26 Sep 2026
MSC Fleet 3
MSC Meraviglia
MSC Meraviglia is packed with extraordinary features that offer the perfect experience at sea in every season. On board you can enjoy outstanding, authentic dining options and out-of-this-world entertainment with new panoramic areas, an innovative ocean-view aft lounge, a two-deck "inside promenade" with a 5,000+ sq.ft. LED dome and a spectacular amusement area connected to an outdoor water park.
MSC World Europa
Imagine the future of cruising on board the new revolutionary MSC World Europa, the first ship in the trailblazing MSC World class fleet. Powered by LNG, one of the the world's cleanest marine fuels, and featuring breakthrough green technologies, MSC World Europa symbolizes the beginning of a new era of cruising. Another example of MSC Cruises' long-term environmental commitment and responsibility to the future, this unique prototype features a ground-breaking design, where every detail offers you an entirely new cruising experience. This one-of-a-kind/showstopping ship is unlike anything you've ever seen.
MSC Virtuosa
MSC Virtuosa's namesake comes from the word virtuoso, meaning someone highly skilled in music. Each deck will, in fact, be named after a different musical instrument. This new cruise ship will be one of the two largest in MSC Cruises' fleet, along with her sister ship MSC Grandiosa. One of the highlights of MSC Virtuosa's onboard entertainment will be the two brand new Cirque du Soleil at Sea shows, created exclusively for MSC Cruises' guests. MSC Virtuosa gives guests the best experience with its expanding digital offer, spearheaded by MSC for Me and our digital cruise assistant, Zoe.
Olivia Whiteside Jenkins
House of Travel Riccarton
For as long as I can remember, travel has always been a huge part of my life. I grew up travelling multiple times a year, so it's no surprise I chose a career in the travel industry to carry this on in my adult life!
My love of travelling and experiencing different cultures is what drives me to create bespoke travel itineraries for all of my clients. I truly believe that travel sparks our imagination, feeds our curiosity, and reminds us how much we all have in common.
I have explored various parts of the world along with our own backyard and will continue to do this to not only fulfil my desire to travel more but also to advance my knowledge of locations that may be of interest to my clients.
Excelling your needs, wants and expectations before, during and after travel is my main priority. I would love to create a truly amazing trip and memories that will last you a lifetime!
Olivia
Alicia Sutton
House of Travel Hamilton City
Alicia
Robyn Oretsky
House of Travel Wellington City
For me, travel has been more than just a series of destinations, it has been a transformative journey that has sculpted my character and contributed to my personal evolution. My travel experiences are not merely about ticking off destinations from a bucket list, but about immersing myself in the heart and soul of each place I’ve visited visit.
My early travels began with frequent road trips around my home country of Canada and the USA, and I am fortunate enough to have now been to six of the seven continents. Exploring the world through various modes of transportation has been a thrilling adventure for me, from cruise ships, to trains, to rickshaws, and I have an appreciation for the experiences that local transport offers. I am comfortable with sleeping in a hammock in the rainforest, an overwater bungalow in the South Pacific, and everything in between.
My experiences have taught me to adapt to different situations and understand diverse perspectives, and my background in customer service and sales has equipped me with valuable skills that I believe make me well-suited for various client needs. I believe this makes me well-suited to meet your needs as a client. Whether it's finding solutions to problems or anticipating your preferences, I strive to provide an exceptional service tailored to you. My aim is to not just meet but exceed your expectations by drawing on my varied background.
My enthusiasm for travel is infectious, and it is my goal to inspire others to embark on their own adventures and discover the beauty of our planet.
Rachael Singh
House of Travel Morrinsville
My love for travel started with adventures shared with family and friends which taught me the importance and significance of creating meaningful memories.
Over the years I've been lucky enough to explore vibrant cities, serene countryside along with some memorable sporting events and horse racing!
Whether you're planning a relaxing getaway, a sports adventure or a family holiday, I'm here to make your dream trip a reality. With a keen eye for detail and a love for planning, I'll work with you to create a personalised itinerary that matches your interests, pace and budget.
Every adventure requires a first step...Lets make your next adventure unforgettable!
Rachael
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Frequently Asked Questions
How do I choose which type of cruise is right for me
There are three main types of cruising
Ocean Cruises
There is a wide range of itineraries, cruise lines and cruise ships to choose from for those seeking an ocean experience, or an exciting adventure across many countries. Ocean cruising is an amazing holiday where everything you could possibly need is within easy reach.
River Cruises
A leisurely cruise along the world’s waterways is a relaxing, and luxurious, way to travel. Whether you’re navigating across Europe or cruising Southeast Asia’s Mekong River, each new day on a river cruise brings a new experience.
Luxury Cruises
Luxury beyond belief. Soak up Michelin-star fine dining restaurants, butler service, and luxurious suites. Luxury cruising appeals to those travellers demanding an unparalleled, all-inclusive travel experience away from the hustle and bustle of the large crowds
What types of cruises are there?
There are cruises tailored to every type of traveller ie; adults only, couples, families, retirees, singles, large groups etc. Depending on the cruise line will depend on the type of cruise available and what is best suited to the experience you want.
Most offer a full range of activities and facilities to participate in as a family. Kids clubs are also offered in some ships and are focused on keeping children entertained. Be prepared, some are more “kid-friendly” than others -always check with your HOT travel consultant
Many cruise lines have adults only areas, and some are even fully adults only cruise ships. The larger the ship, the more space you will have. If you are looking for something a little smaller and more intimate, your cruising specialist will help you find that.
Can I go on a cruise if I’m travelling alone?
Yes - taking a cruise is a great way to relax and see the world at your own pace. A cruise is a fun and safe environment to meet other people, or just soak up the experience solo. Ask your cruise consultant about what’s best for solo travel and find out about the special add on rates for single occupancy of double staterooms.
Should I check in before I go
YES - we highly recommend checking in online ahead of time. While the process differs between cruise lines, you will usually need to create an account and enter your personal and booking details. It’s a must to do this in advance as you will be provided with a lot of important information to ensure you are fully prepared. This takes the stress out of the boarding process.
You may be offered a choice of a few different boarding times, although some cruise lines do pre-allocate this for you. Your check in process will also outline when your bags are likely to be available once you are on board. This is important as it may not be immediately so you might want to reconsider what you take as carry-on so you have some essentials on hand
What happens when I embark
Like all travel, ensure you arrive at your embarkation port on time (preferably a little earlier) for your allocated boarding time. Make sure you have your boarding passes printed, your luggage tags securely attached to your bags and your passport on hand ready to go.
Look out for your designated terminal, drop off your bags, then make your way through the security process. This is very similar to an airport, with metal detectors and x-rays for smaller carry-on bags.
Once through security, you will approach the check-in counter, where you will have your photo taken and receive your onboard card, which will serve as your cabin key, onboard payment method and onboard ID. Your luggage will be delivered to your cabin during embarkation.
Is cruising expensive?
Like all travel, the cost is dependent on a lot of factors – things like the length of cruise, destination(s), the type of cruise line or room type. But because there is so much variety, there will be a cruise to suit everyone's budget. It can work out to be great value for money compared to a regular fly/stay holiday.
Will I get seasickness?
Most modern cruise ships have stabilizers in place to ensure passenger comfort. Plus, cruise ships will alter their routes in advance to avoid any adverse weather patterns and storms etc.
But if you are prone to motion sickness, you could find yourself getting seasick on your cruise holiday. You could try natural remedies or over-the-counter prescribed medicines to counter motion sickness.
Do I need a passport or visa to cruise
You will require a passport to cruise internationally. Some close to home domestic sailings will only require a valid driver’s license. It is always recommended to have a valid passport whilst cruising and is your responsibility to ensure you have the applicable photo identification. Some countries do require you to obtain a visa in advance if you wish to disembark the ship in port. You will need to check the visa requirements for the countries visited on your cruise itinerary. Countries such as China, Russia, India, Canada and the USA require all New Zealand passport holders to obtain a visa. Always check with your HOT travel consultant and they will direct you to the right information.
Will I save money if I book at the last minute or early?
We recommend that if you are looking for a great deal book your cruise early. Some cruise lines offer great incentives for the early booking travellers. Thery could be things like complimentary room category upgrades, bonuses and discounted prices. Some even do airline flight credits! But these deals are normally for a limited time and will not last. Join our HOT cruise newsletter / email database, and we will let you know when there are offers or special deals available.
Cruise pricing, like most things, reflects supply and demand. The more demand there is for a particular cruise the higher the price will be. Demand could be determined by factors such as the destination, seasons & duration of the cruise holiday.
Like anything, waiting till the last minute does involve risk. If you wait, your cruise may have sold out. Then there is also the possibility of getting the cruise but in a room category that you don’t want. Our expert advice is - book early!
Is there a dress code on board
It will depend on what cruise line you are sailing with. As a rule, casual dress is accepted during the day, with smart casual or formal attire being required at night. Most cruise lines do not accept caps, jandals, bare feet, swimwear or sleepwear in formal dining venues.
Some cruise lines enforce a stricter dress code, with men required to wear jackets and women cocktail attire at dinner. If you do not comply with your cruise line’s dress code, you may be asked to leave a particular venue. Make sure you check with your HOT travel consultant - you don’t want to get caught out
Do cruise ships cater for passengers with accessibility requirement?
Yes, most cruise lines have accessibility assistance in place for passengers with disabilities. Cruise ships typically offer a range of wheelchair-accessible cabins, however, the number of these may be limited. You must advise at time of booking – make sure you speak to your HOT travel consultant and outline any requirements for you or your travelling companions
Some ocean ships can be large, which at times can be difficult for passengers with mobility problems to navigate. To make things easier, on some cruise ships you can rent a scooter or wheelchair for the duration of your cruise. Always check in advance with your HOT travel consultant
Can I smoke onboard a cruise ship?
All cabins and public areas onboard cruise ships are strictly non-smoking / vaping. You can, smoke/ vape in the ship’s designated smoking zones only
If in doubt, ask the staff onboard your ship.
Are my valuables safe on board?
If you bring valuables with you, they are best to be kept in your in-room safe. We also recommend you keep your passport, and any important documents locked in the your safe also.
Are gratuities or tips included?
This depends on the cruise. Your cruise consultant will outline this as part of the booking process. Some holidays include gratuities in the total price, whilst others might require you to pay once you are onboard.
How much luggage can I bring on the cruise?
Cruise lines are not generally concerned about how much luggage you bring onboard, so there are largely no luggage restrictions on cruise ships. But be aware, some staterooms have limited closet space! But remember, if you are travelling by air etc to your departure port, all airlines have weight and ‘number of bag’ restrictions.
Don’t get caught out – make sure you check the details carefully and be aware of any restrictions. Airlines do charge for oversize or excess baggage. Be prepared, check the restrictions with your travel consultant or the airline carrier directly before you book your flights.
Should I book shore excursions or do my own sightseeing?
Talk to your HOT travel consultant, it depends on what you want to do. You have options – you can do the shore activities arranged directly by the ship, as the quality and service offered is guaranteed. A bonus, if the tour is delayed the ship will wait for you before it sets sail again.
You can, however, book shore excursions, whilst on board, or in advance if you want a more structured adventure. Doing your own local sightseeing can be exciting, however you’ll have to pay close attention to time as the ship will not wait for you if you are running late.
What currency is used onboard?
This varies depending on cruise line and destination. You can almost guarantee that the currency on most cruise lines will not be in NZD. Ships based in Australia will usually have AUD onboard. Ships that cruise in a variety of destinations will have a currency to reflect their company's ownership, which could be currencies such as USD or Euro. Make sure you ask your HOT travel consultant in advance, so you are prepared.
What if I require a special diet?
If you have special dietary requirements, you should advise your HOT travel consultant at time of booking. If you do have special requirements, make sure you arrange your meals in advance. However, if you do forget, you can arrange it onboard.
What room type should I book?
A lot of first-time cruisers choose an inside room (internal without a window) mainly due to the cost. However, it is normally only a small difference per day to upgrade to an oceanview room (with a view).
Or investigate an upgrade to a balcony/veranda room which offers floor to ceiling windows that open to allow the fresh ocean air in. Check with your HOT travel consultant
Can I take visitors on board?
Think of a cruise ship like an airplane. No you can’t. Due to immigration and security reasons only registered guests are permitted onboard at all times.
Is there babysitting on board?
Babysitting is available at extra cost on some ships. Many cruise lines will offer popular kids club facilities onboard, and some cater better than others. But if you are on a cruise that is targeted at families will be spoilt for choice for ways to entertain the whole family
Is there WiFI and mobile reception?
Yes you can. Most ships offer Wi-Fi throughout the ship, whilst some only offer in designated areas. Most cruise ships have internet cafes on board. Charges do apply for the use of broadband & because it is based on satellite
Phone Reception is generally only available in ports. Some cruise lines have agreements with land-based phone service companies. If you chose to use this service, you will be paying international roaming rates for these calls. Find out before you go – your HOT travel consultant can help
How do I pay for on board expenses?
Just like many hotels, an onboard account will be set up for you prior to departure. This means all your onboard purchases can be charged to this account. Payment will be made at the end of the cruise.
Are there laundry services on board?
Laundry and cleaning services are always available. It’s either self-service laundry facilities or a professional laundry service. You will find washing machines, dryers, ironing boards, irons and detergent on board. Self-service washing machines & dryers generally tend to be coin operated.
Can I bring alcohol onboard the ship?
You are not allowed to bring alcohol onboard the ships. Duty free and personal alcohol purchased onshore will be collected upon your check in and can be collected on the last day of your cruise. Any Duty- and Tax-Free alcohol purchased on the ship will be held for safekeeping and can be collected on the last day of the cruise.
Not to worry - cruise lines largely offer drink packages so you can purchase drinks onboard. If not, your drinks can be charged to your cruise card.
Can I place a deposit for a cruise booking?
At time of booking you can choose to pay for the cruise in full or pay the minimum per person deposit amount.
When do I need to pay for my cruise in full?
If you have chosen to pay a deposit only, your full payment deadline will be determined by the cruise you book, so please check your Invoice for the final payment due date.
What is included in the price of a cruise?
Cruise holidays are one of the most value for money holidays you could go on. Your transportation, accommodation and main meals are included whilst onboard. Selected activities and entertainment are also included in the price.
There are some additional activities that you may have to pay separately for, like special restaurants & shows. Ask your HOT travel consultant for a full list of inclusions and added extras you can pay for separately
Do I need travel insurance?
YES – we absolutely recommend that you take out comprehensive travel insurance at the time you book your cruise. Your HOT travel consultant can organise a quick and simple quote for you.
Can I book my complete holiday including a cruise?
Your local HOT travel consultant will be able to curate you the perfect holiday making sure that it all works like clockwork. We can organise your flights, transfers, an amazing cruise, then accommodation and add in extras like a tour, car hire or sightseeing etc. This is where using a HOT travel consultant is critical – it’s complex and our consultants are expert and making it the best holiday ever.
How can I cancel or make changes my cruise booking?
We know ‘life’ happens. To cancel your booking, get in contact with your HOT travel consultant as soon as you can. Please note that cancellation fees will apply. Similarly, if you need to make any changes or amendments, we can help, but again, be prepared, change / amendment fees will apply. Some of your booking may be non-refundable.
When is my final payment due?
Your final payment will be due approximately four to five months before departure. You can find all payment amounts and due dates on your Booking Advice.
When will I receive my travel documents?
Approximately one to two weeks before your departure date. These documents will be sent directly to your email. If in doubt, ask your HOT travel consultant. You would have already received your online passenger information to complete well in advance.
Can I hold a cruise booking?
Pricing for cruises is dynamic and is subject to change. Talk to one of our HOT travel consultants and they can talk you through how it can / does work.
How do I book a cruise for more than 4 people, or book multiple staterooms?
Contact a HOT consultant if you are travelling with more than 4 people, you may need two or more rooms – there are also limitations around the age of children being in rooms by themselves etc –ie; children may not be booked in a room on their own. Children must be accompanied by an adult (over the age of 21) in a room.
What if I am cruising with children?
There are various restrictions imposed by cruise liners around ages of children travelling. If you are travelling with a child under the age of 12 months, make sure you let your HOT travel consultant know. There are also some restrictions around travelling if you are pregnant and will depend on what stage you are at, again, contact your travel consultant to find out more as these can vary by cruise liner